Accommodation rules

Accommodation rules

Check-in time: 14:00

Check-out time: 12:00

The maximum number of guests in the rooms of the categories "Standard with one double bed", "Standard with two single beds" and "Superior Room" - 3 people.

The maximum number of guests in the rooms of the categories "Studio", "Suite" - 4 people. It is possible to install additional seats.

Please be advised that VIP buffet breakfast is served every day from 7 to 11 for loyalty program members and guests staying in Studio and Suite rooms.

Children under the age of 6 years are offered free dinner taken from a children’s menu, when accompanied by at least one adult taking at least one main course from a full priced main restaurant menu.

List of main course dishes:

G&T Gourmet Restaurant: Tobacco chicken, Pork Kebab, Pork ribs, Duck Breast, Rib eye Steak, Filet mignon, Grilled Dorado, Salmon steak, Ahi tuna, Grilled Tiger Prawns, Grilled Sea bass, Classic Beef Burger, Chicken Fillet Burger with Cheddar cheese, Gourmet Signature sandwich.

Room Service: Pork, Beef, River Trout, Chicken Tobacco, Snail with Cheese and Herbs, Classic Burger, Chicken Fillet Burger, Club Sandwich.

The limit is 3 children per family and no more than 3 meals per child.

Kids Eat Free is only available for children up to 6 years of age.

Cancellation policy

Rates early booking and early booking with breakfast:

Free cancellation of your reservation is possible until  (local time of the hotel), at least three days before check-in. Cancellation of the reservation after this time or non-arrival at the hotel entails a commission in the amount of the cost of one night's stay. The non-arrival or absence of a non-arrival warning by phone before the check-in time after the first night of the reservation entails the cancellation of the entire remaining reservation.

Rates best price of the day, best price of the day with breakfast and best price of the day with breakfast and dinner:

Free cancellation of your reservation is possible before  (local time of the hotel), on the day of arrival. Cancellation of the reservation after this time or non-arrival at the hotel entails a commission in the amount of the cost of one night's stay. The non-arrival or absence of a non-arrival warning by phone before the check-in time after the first night of the reservation entails the cancellation of the entire remaining reservation.


Description of taxes and additional fees

Taxes:

Included in rate.


Rules for guests staying with a pet:

  • When booking a room with a pet, it is necessary to agree on the possibility of your pet staying
  • Accommodation with a pet is possible only after making a deposit of 10,000 rubles for reimbursement of possible costs of restoring damaged hotel property and/or general cleaning of the room
  • Additional payment for pet accommodation is 1000 rubles per day
  • Accommodation with pets is allowed in the presence of veterinary documents of the established sample with a note about all necessary vaccinations

For more information, please contact the booking department by phone +7 (495) 787-19-29, as well as the toll-free number in Russia +7 (800) 700-84-29


Hotel Rules